About the company:
At Nextologies, we believe what we do matters. We are very passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals and developing through challenging and meaningful experiences. With more than 100 employees in three continents, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own. As a global business, we rely on diversity of culture and thought to deliver on our goals.
We are looking for a talented Technical Project Manager to join a team that creates large-scale, highly-performant enterprise and consumer facing media technical solutions and software applications. This team creates and deploys technical solutions in the fast and ever evolving television and media industry that reaches millions of people.
About the role:
From whiteboard to keyboard. That's the way we operate. Our development team moves so rapidly with the multitude of ideas that our clients and teams come up with, that there are times we fail to document things properly. We still hit our deadlines, but we need a PM that can stay on top of all of the projects in our pipeline to ensure that things are organized and run smoothly with no surprises. Someone who will foresee if a deadline will not be met in advance, so that we will be able to request more time for the development team and safeguard the company from arriving to a deadline with an incomplete or ‘half-baked' product.
We are looking for an individual that knows about technology and has a passion for learning and growing. This is not a role that requires you to come with multi-year experience as a project manager, but rather a role that allows you to grow and develop, as our team learns. Consider it more about over-seeing a team of developers while holding them accountable to deadlines.
As a Technical Project Manager under the Nextologies organization, you'll be responsible for managing engineering teams developing client-side features and applications for our products. You'll also function as the interface between Product and other Engineering teams, participating in coordination, alignment, road mapping, and the overall seamless delivery of best-in-class business and consumer applications.
This role includes working directly with the CEO and COO, who will provide vision and ideas for projects with agreed upon deadlines, until the project manager is able to handle the role solely on their own. The role requires you to work with existing team members in all departments - from the team in Markham office, to the development team in Simferopol Ukraine, as well as in Ahmedabad and Bangalore, India.
Team calls are held with the entire team twice a week, but are not limited to that. The project manager will use tools like Slack and Zoom to communicate with the team daily.These calls are recorded and can be used as reference at a later point in time.
Maintain detailed project documentation, including key project decisions and client/project requests/revisions. The project documentation MUST be acceptable enough to be used for our SRED and IRAP credits from government agencies.
The candidate will suggest other avenues for SRED and IRAP credits that can be tapped into for future tax credits.
Work with our 3rd party partners to handle all our SRED and IRAP credits.
The role also includes initiation and maintaining contact with some customers on all aspects of projects from the point of on-boarding to completion. You will manage task assignments, and develop the work plan, schedule and logistics based on the projects' parameters, deadlines, scope and clients' goals. The ideal candidate will have experience using project management and bug tracking tools like Asana, Jira and Monday.com
GANTT charts to be created for each client project, so that they can be tracked and shared with the clients that request to have an extremely detailed overview of the project so that deadlines are met. Updating that chart would be a core part of the responsibility of the project manager.
The PM will be working with the sales, engineering and development team to help identify bottlenecks and suggest solutions, by bringing them to the attention of C-level management, so that they can assist with either approving or improving those solutions.
The PM will review all changes and confirm whether the current project scope has changed.If it has, you will liaise with the sales team to make sure that billing is adjusted accordingly to support the new changes.
Coordinate all additional service requests
Schedule all deliverables and shipping for a subset of clients
The PM will ensure SOP (standard operating procedures) are created for each client and then hand that off to the MCR (master control room) supervisor and ensure that they and their team knows what the responsibilities are for each client. The MCR is the front-facing 24/7/365 support for all clients and funnel issues and problems through them. If there is an issue with any client, its the role of the project manager to stay on top of issues and help reduce the overall downtime or issue per client so that we can increase our SLA (service level agreements) from 99.9 to 99.99 (three nines to four nines)
Responsibilities
- SRED (Scientific Research and Experimental Developments) experience is a MUST please do NOT apply if you do not have experience with this. Certain targets and bonus structure can be gained by executing SRED and IRAP correctly
- Provide timely, formal written communications throughout all projects with developers and clients
- Manage all final project close-out requirements, including client sign-offs
- Schedule and conduct project planning with Sales Executives, Developers, Engineering and MCR Supervisors
- Update CEO/COO/CFO activity and progress on a regular basis
- Available to resolve project issues during non-regular working hours
- Participate in Department meetings to further develop the department objectives
- Strong understanding of the contract process including reading and advising on the deliverables required
- Experience in project implementation and coordination; minimum of at least one or two previous jobs that you were a project manager
- High School Diploma minimum, post-secondary education preferred
- Project Management Professional (PMP) designation is an asset
- Excellent working knowledge of Microsoft Office including Microsoft Project, Adobe, Excel, Outlook, Word, Microsoft Windows, and Macintosh computers
- Experience with customer interfacing, both internal and external clients
- Strong administrative skills with sharp attention to detail
- Excellent organizational skills
- Excellent problem-solving skills & multitasking capabilities
- Strong leadership skills and an ability to perform well in a team environment
- Promote team synergy among project team members, and foster transparent communication
- Build strong relationships with partnered engineering teams
- Display initiative and take a proactive approach at finding ways to remove barriers to move a project forward
- Able to stay focused under pressure, prioritizing multiple work streams in a deadline driven environment
- Experience managing teams on complex high-profile projects, and are viewed as the "go-to" individual
- Strong attention to detail and excellent problem-solving skills
- Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
- Experience working with remote and global teams
- Experience within the media entertainment industry is highly desirable
- Scrum Master Certification (CSM) is a plus
- Develop and maintain a project plan in order to deliver best-in-class software through the SDLC
- Manage the execution of deliverables, both short and long-term, via clearly defined milestones, and timelines
- Execute on several projects concurrently, with a remote & distributed Engineering team, while balancing competing priorities
- Facilitate and solidify project processes by creating, managing, and updating documentation
- Keep stakeholders informed of day-to-day project statuses, updates, and risks
- Cultivate relationships across engineering and technical teams while serving directly as the end-to-end liaison
- Identify solution paths for competing requirements while managing stakeholder preferences
- Demonstrate product knowledge, and facilitate the development of requirements in consideration of known technical capabilities and limitations
Why Nextologies?
At Nextologies, we create technology that inspires. We offer a comfortable and easy work environment in our high tech Markham office. We also have a satellite office in Bangalore India which you can visit to work hand-in-hand with some of our team. A future with Nextologies will allow you to grow and not be kept siloed. The CEO started as an assistant to a developer over 10 years ago. He encourages growth and passion to learn more every day. If this sounds interesting to you, then being a Project Manager at Nextologies is a great start for your future.
Salary Range
$55,000 - $85,000 depending on experience
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